Support Center

Get help with Vibe-ing and make the most of your AI-powered wardrobe management experience.

Quick Help

📸 Upload Issues

Having trouble uploading photos?

  • • Check your internet connection
  • • Ensure photos are under 10MB
  • • Try closing and reopening the app

🤖 AI Not Working

AI detection not accurate?

  • • Use clear, well-lit photos
  • • Avoid busy backgrounds
  • • Try different angles

🌤️ Weather Issues

Weather suggestions not working?

  • • Enable location permissions
  • • Check GPS is turned on
  • • Restart the app

🔐 Sign-in Problems

Can't sign in to your account?

  • • Check Google/Apple account status
  • • Clear app cache
  • • Update to latest version

Frequently Asked Questions

How does the AI clothing detection work?

Our AI uses advanced computer vision to analyze your photos and identify clothing items, colors, patterns, and styles. It can detect multiple items in a single photo and automatically categorize them into your digital wardrobe.

Is my data secure?

Yes! We use industry-standard encryption to protect your data. Your photos and personal information are stored securely and we never share your personal data with third parties. See our Privacy Policy for details.

Can I use the app offline?

Some features like viewing your existing wardrobe work offline, but AI analysis, weather suggestions, and outfit creation require an internet connection to access our cloud-based AI services.

How do I delete my account?

You can delete your account by going to Settings > Account > Delete Account. This will permanently remove all your data, including photos, outfits, and preferences. This action cannot be undone.

Why aren't my outfit suggestions accurate?

AI suggestions improve over time as you use the app more. Make sure to mark outfits as favorites, set your style preferences, and provide feedback on suggestions to help our AI learn your taste.

The app is running slowly or crashing

Try restarting the app, clearing cache, or restarting your device. Make sure you have the latest version installed. If problems persist, contact our support team with your device model and iOS version.

Getting Started

New to Vibe-ing? Here's how to get started:

  1. 1Sign up with your Google or Apple account
  2. 2Upload photos of your clothing items or take new ones
  3. 3Let AI analyze your photos and build your digital wardrobe
  4. 4Enable location for weather-based outfit suggestions
  5. 5Create outfits manually or let AI suggest combinations

Still Need Help?

Contact Our Support Team

Can't find the answer you're looking for? Our support team is here to help!

📧 Email Support

vibeingapp@gmail.com

We typically respond within 24 hours

🐛 Report a Bug

vibeingapp@gmail.com

Include screenshots and device info

System Requirements

iOS Requirements

  • • iOS 15.0 or later
  • • iPhone 8 or newer recommended
  • • At least 100MB free storage
  • • Internet connection for AI features
  • • Camera access for photo uploads
  • • Location services for weather suggestions (optional)